Quality and Reliability Engineering International

The Japanese point of view on the ISO 9000 standards

Journal Article


On the whole, Japanese quality management sits rather uneasily with a certification system based on ISO standards. This is because, whereas the certification system is constructed from the purchaser's standpoint, the main stream of Japanese quality activities is from the supplier's standpoint. However, the ISO system has many advantages also for suppliers, and reassessing Japanese quality management in comparison with ISO standards and reconstructing it on the firm foundation which these standards provide, Japanese quality management will be raised to even higher levels internationally.

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