Quality and Reliability Engineering International

Quality Improvement from the Viewpoint of Statistical Method

Journal Article

Abstract

With the purpose of guiding professionals in conducting improvement projects in industry, several quality improvement strategies have been proposed which strongly rely on statistical methods. Examples are the Six Sigma programme, the Shainin System and Taguchi's methods. This paper seeks to make a rational reconstruction of these types of improvement strategies, which results in a methodological framework.

The paper gives a demarcation of the subject of study and proposes a reconstruction research approach. Thereupon, the elements of the methodological framework are listed and briefly discussed. Finally, the effectiveness of the framework is illustrated by showing to what extent it reconstructs Six Sigma's Breakthrough Cookbook. Copyright © 2003 John Wiley & Sons, Ltd.

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